ChartSpan to Solve Low Remote Patient Monitoring (RPM) Participation with Launch of the First-Ever RPM Enrollment-as-a-ServiceChartSpan debuts new service offering nationally see more
ChartSpan is excited to announce the expansion of its value-based care platform into the Remote Patient Monitoring (RPM) space, but with a twist. The leader in preventative care solutions will now offer patient enrollment services, called RPM Enrollment-as-a-Service (EaaS), to practices, hospitals, and RPM vendors that need assistance with enrolling patients into their RPM programs.
According to Medicare claims data, only 30,000 out of 51,000,000 eligible Medicare patients (0.0006%) are actively enrolled in monthly RPM services. With such a shocking underutilization of this Medicare program, ChartSpan saw an opportunity to use its years of experience in Chronic Care Management (CCM) patient enrollment to offer a solution. Claims data shows, ChartSpan averages 305% higher patient enrollment than the CCM industry average. ChartSpan's new RPM EaaS offering will take the investment and knowledge obtained in becoming the largest CCM managed service provider and apply it to RPM enrollment.
ChartSpan's RPM EaaS handles all aspects of RPM enrollment including eligibility verification, data reconciliation, patient education and marketing, and telephonic documentation to maximize the number of patients who enroll in RPM. This removes the burden of enrolling patients from practices so they can focus on providing meaningful RPM healthcare services to patients instead.
"With ChartSpan's success in enrolling and managing patients with chronic conditions, it only makes sense to expand our value-based offering to include RPM enrollment services," said ChartSpan's President and Chief Operating Officer, Christine Hawkins. "Enrolling more patients in RPM will help bridge the gap in access to healthcare while bringing patients and their providers closer to effectively managing chronic conditions."
For more information about this end-to-end enrollment offering, visit ChartSpan's website.
ChartSpan is the largest, managed service provider of Chronic Care Management (CCM) programs in the United States. The company provides turn-key, managed care coordination and compliance programs for doctors, clinics, and health systems. ChartSpan manages patient care coordination and value-based programs for more than 100 of the most successful practices and health systems in the United States.
Life sciences was key for the state during COVID see more
Here’s what I was imagining at the end of January: You, now, breathing easier as omicron retreats into the realm of memory, no worrisome COVID variant in sight. We’re looking at each other going, “Wow, two years, can you believe it’s over?”
And, we’re thinking about all the folks who helped get us through. With SCBIO’s annual conference scheduled for February 22-24, I started thinking again about all the homegrown life science organizations making a direct impact on the pandemic and our experiences of it. SCBIO, the state’s life science trade organization, has an impressive list of these at https://www.scbio.org/cpages/schelps.
South Carolina has shown up in everything from testing (Abbott, Clemson University, Hoowaki) to treatment (Alcami) to remote care (ChartSpan) and protection (Humimic Medical, ZVerse). And then some. Years of background efforts were suddenly big news.
Seeing life sciences become consistent headline fodder has been a real trip. It reminds me of how business news leaped from back sections to front pages in the early 2000s, when mega-scandals rocked Enron, Tyco, WorldCom and others. Biz news got sexy. It was a permanent change.
I hope the boosted attention to life sciences is permanent, too. Yes, to celebrate, but also to stay educated about how the world works. I wonder how the past two years would have looked if we’d started out with a broader, realistic understanding of all the parts and pieces it would take to get to the other side.
HITRUST CSF Certification validates ChartSpan see more
HITRUST CSF Certification validates ChartSpan, the industry’s largest provider of Chronic Care programs, is committed to meeting compliance regulations and protecting sensitive information.
Greenville, SC – ChartSpan, a leading provider of turnkey Chronic Care Management (CCM) and Annual Wellness Visit solutions, today announced their CCM platform, RapidAWV™ application, and Data Integration services have earned Certified status for information security by HITRUST®.
HITRUST CSF Certified status demonstrates that the organization’s CCM platform, RapidAWV™ application, and Data Integration have met key regulations and industry-defined requirements and are appropriately managing risk. This achievement places ChartSpan Medical Technologies in an elite group of organizations worldwide that have earned this certification. By including federal and state regulations, standards, and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address these challenges through a comprehensive and flexible framework of prescriptive and scalable security controls.
David Lowry, Chief Technology Officer at ChartSpan, expressed his pleasure with the achievement: “The HITRUST CSF Certification process has allowed us to mature our security and privacy postures as well as instill customer confidence in these processes. We appreciate the opportunity to validate that ChartSpan prioritizes the safety of our clients’ and patients’ data.”
“HITRUST is helping organizations ensure that the highest standards of information protection requirements are met when sensitive data is accessed or stored,” stated Jeremy Huval, Chief Compliance Officer, HITRUST. “ChartSpan can be recognized as an organization that can be counted on for keeping information safe.”
About ChartSpan Medical Technologies
ChartSpan is the largest, managed service provider of chronic care management programs in the United States. The company provides turn-key, managed care coordination and compliance programs for doctors, clinics, and health systems. ChartSpan manages patient care coordination and value-based programs for more than 100 of the most successful practices and health systems in the United States.
Over twenty experts to speak on major business issues see more
Subject matter leaders from across state, nation to cover what business needs to know to thrive despite pandemic, how to leverage state’s fastest-growing knowledge economy segment
SOUTH CAROLINA – September 2, 2020 – SCBIO will host a half-day virtual program September 23 -- Life Sciences Boot Camp: Building Your Brand & Business In a Pandemic – to inform and connect businesses, educators and professionals from across the state on leveraging opportunities, identifying trends and overcoming challenges that face organizations interested in tapping into South Carolina’s fastest-growing industry segment.
To be held completely online, the program will run from 8:15 a.m. until 12:15 p.m. on Wednesday, September 23rd. The program is delivered free to all SCBIO Members and Investors, and for a nominal fee of $50 to all non-Members. Students and media may also attend free of charge. Six sessions featuring over 20 noted presenters will precede a closing Virtual Networking Session for all attendees. Confirmed topics and speakers include:
- Search for a Cure: A National Update on the Global Pandemic – featuring a live national report from PhRMA executive Sharon Lamberton on success in battling the COVID-19 pandemic, and what lies ahead for America
- Marketing in a Pandemic: Building Your Brand & Your Topline – despite the economic turndown, some businesses are enjoying even great success – and are positioning themselves for an even better future. Learn the secrets to thriving, not surviving, during and after the pandemic from Henry Pellerin of Vantage Point, Heather Hoopes-Matthews of NP Strategy and Jessica Cokins of Thorne Research
- Best Practices in Talent Recruiting, Retention & Development – Nephron's Lou Kennedy, Arthrex's Jimmy Dascani and ERG's Matt Vaadi share how the state’s life sciences leaders are attracting, training and retaining top talent – and offer ideas your organization can deploy right now
- Partnering Effectively with Higher Education & Research Universities – tap into the wealth of resources, knowledge and experience prevalent in the state’s research universities to enhance innovation and success. Enjoy insights from Chad Hardaway of USC’s Office of Economic Engagement, Michael Rusnak of MUSC’s Foundation for Research Development, and Angela Lockman of Clemson
- Leading Virtual Teams Effectively – the pandemic has showed us that working virtually is here to stay. Find out how to make your organization collaborate seamlessly, efficiently and effectively -- wherever your colleagues are located -- from Annie McCoy of ChartSpan, Andrew Collins of Alcami and Jenni Dunlap of Parker Poe
- Pivoting with a Partner: Collaborating to Grow Your Business – learn how to successfully identify and partner with other organizations to expand and enhance product/service offerings. Hear incredible stories from the teams at Zverse/Phoenix Specialty and Rhythmlink, ZIAN and MUSC as they share their stories -- and how you can find your next great opportunity.
The program will end with a Virtual Networking session offering attendees to chat with leading economic development professionals including Stephanie Few of Womble Bond Dickinson, Tushar Chikhliker of Nexsen Pruet, and John Osborne of Good Growth Capital for conversations on Onshoring, Incentives, Accessing Capital and more.
To register or for more details, visit the Events page. Interested students and media members are invited to attend, with advance registration, at no cost.
SCBIO is South Carolina’s investor-driven public/private economic development organization exclusively focused on building, advancing, and growing the life sciences industry in the state. The industry has an $11.4 billion annual economic impact in the Palmetto State, with more than 675 firms directly involved and 43,000 professionals employed in the research, development and commercialization of innovative healthcare, medical device, industrial, environmental and agricultural biotech and products. The state-wide nonprofit has offices in Greenville, Columbia, and Charleston, and represents companies in the advanced medicines, medical devices, equipment, diagnostics, IT, and healthcare outcome industries. Life sciences is recognized as the fastest-growing segment of South Carolina’s knowledge economy.
For additional information on SCBIO, visit www.SCBIO.org.
Chartspan relocating headquarters in Greenville, SC see more
A Greenville-based healthcare technology service is changing where its employees work due to unexpected consequences of COVID-19.
ChartSpan is downsizing from its 100,000-square foot headquarters at 2 N. Main St. in downtown Greenville, into a 10,000-square foot location near Liberty Bridge.
The new space will be used mostly by the company’s executives and leadership teams, as the company moves to a remote-only call center, meaning nearly 200 employees will work from home.
ChartSpan's announcement comes as the vacancy rate in Greenville's Downtown Class A vacancy rates declined to 7.06% and its Class A office property rental rates dropped to $26.16 per square foot in second quarter 2020, according to the newly released Collier International 2020 Q2 Office Greenville-Spartanburg Report.
South Carolina makes its three-city debut on the Surge Cities list see more
Today, Greenville, SC debuts on the Surge Cities list at No. 33--one of three South Carolina cities, including Charleston and Columbia, to appear on the list for the first time. Each has drawn on unique strengths to build its startup scene, but all three also benefit from one another's success. Greenville's turnaround began 25 years ago when city leaders began aggressively recruiting manufacturers to tap into the city's underemployed workforce and tax incentives. Click here to read the full article, compliments of Inc. Magazine.
Greenville-based Health IT firm Chartspan lands $15 million in funding from BIP Capital see more
One of the Upstate’s biggest entrepreneurial success stories is ready to begin its next stage of growth, and with it, the expectation of 200 to 300 more jobs over the next 24 to 36 months, almost all of them in Greenville.
With a just-closed funding round of $15 million from a syndicate led by BIP Capital, an Atlanta-based venture capital firm, ChartSpan Medical Technologies is doubling its deployed capital, for a total of $30 million.
Now, new funding in hand, ChartSpan will spend “a majority” of it to embark on a national sales and marketing strategy designed to capture an even larger share of the chronic care management market, said co-founder and CEO Jon-Michial Carter.
Founded in Houston, Texas, ChartSpan chose Greenville for its headquarters in 2013 and soon emerged as the largest managed-service provider affiliated with the Centers for Medicare & Medicaid Services (CMS) chronic care management program. Currently, ChartSpan offers technology-enabled coordination of care to the patients of 106 health systems and medical practices, most of them in the Southeast.
Working from ChartSpan’s offices at 2 N. Main St., trained clinicians assist patients with such varied needs as contacting a nurse 24/7, refilling prescriptions, accessing medical test results, making appointments, and securing transportation, with clinical data exchanged between ChartSpan’s electronic records platform and those used by hospitals and physicians.
Nationally, ChartSpan is the market leader in the space with “the largest enrolled population in the country” served by about 200 employees, Carter said.
“Last month, there were 61 million Medicare and Medicare Advantage patients, and that is the audience that we serve,” said Carter. “CMS says 72% of them are eligible for the program we run … so 45 million available patients and we have just under 30,000 patients enrolled. So, it’s this blue ocean of opportunity.”
To capitalize on such a wide-open market, Carter sought to build on prior funding rounds in a way that would allow his company to reach mid-sized status rapidly.
Ultimately, Carter chose to partner with BIP Capital, a venture capital investment firm whose focus includes health care IT, enterprise software-as-a-service, and digital media.
Founded in 2007, the firm has invested more than $300 million since inception. Its CEO, Mark Buffington, has led investment rounds in more than 35 companies, with BIP Capital offering both funding and operational recommendations.
In a brief telephone interview, Buffington said South Carolina’s Upstate fits his firm’s focus on “second-tier innovation centers” in geographic areas “not nearly as competitive as a Boston market or a Bay Area.”
“We feel there’s just tons of uncovered opportunities,” Buffington said, citing venture partnerships in place in Minneapolis; Indianapolis; and Columbus, Ohio.
BIP Capital was attracted to ChartSpan in large part due to its early understanding of the chronic care management landscape, said Austin Poole, a senior associate.
“They’d figured out the complex parts of the process, where a lot of other groups that we had looked at were still kind of in that developmental phase, and some of them thought they might have had it figured out, but a closer look said that there might be more steps before they actually got there,” Poole said during a visit to Greenville.
The $15 million deal led by BIP includes syndicate partners Blue Heron Capital of Richmond, Virginia; Bailey Southwell & Co. of Nashville, Tennessee; and Croft & Bender of Atlanta. All four members of the syndicate hold preferred stock equity stakes in ChartSpan.
“Blue Heron is interesting because their entire LP [limited partnership] structure are just former health care executives that have run large enterprise companies,” Carter noted. “So, that was obvious, the attraction for us, and we spent time with them in Richmond, and again, loved the regional focus,” Carter said.
Poole, along with BIP Vice President Sarath Degala, will operate out of Greenville’s NEXT on Main incubator and will collaborate with Carter and other ChartSpan personnel on the company’s growth while also becoming familiar with other businesses in the region.
“We expect to hold office hours, take part in pitch events, mentor entrepreneurs and companies, provide guidance in strategies and funding alternatives as well as hopefully become engrained in the VC infrastructure in the community,” Degala said via email.
John Moore, president and CEO of NEXT, believes BIP Capital’s arrival in the Upstate represents a turning point in the evolution of funding for entrepreneurs.
“One of the biggest things obviously in any ecosystem is building access to capital. … We’ve been working on that for a long time, and to see something like this happen and see BIP’s leadership, first and foremost in the investment in ChartSpan, is tremendous,” Moore said.According to Moore and Carter, BIP’s deepening commitment to the Upstate will provide a flight path to growth funding for a variety of local firms that successfully launched with seed money.
VentureSouth, which now operates 12 angel groups across the Carolinas, provides much of that early stage funding, said Matt Dunbar, one of its three managing directors. The combined group, with 320 active investors, has deployed $36 million for 67 companies since 2008.
Using preliminary data, the Angel Capital Association, a national trade group, just placed VentureSouth among the top 10 angel groups in the country in terms of dollars invested, or $7 million in 22 companies during 2018.“Matt was a resource and in some ways a mentor for me early on,” Carter remarked. “All of these things in Houston, Texas, where we came from, we would’ve got lost and drowned. We wouldn’t have had this kind of support.”
Now, Carter’s company looks set to add significantly more clients, revenues, and jobs.
“Part of what was so compelling for us about ChartSpan as an investment was, not only does it bring efficiency to the whole U.S. health care system, but also the impact that it has on the patients,” said BIP’s Austin Poole.
“Any time you’re positively impacting the end-user in that magnitude, we get excited about that,” he said.